Description: |
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Do you enjoy working in a fun and fast paced environment and love
the challenge of solving customers needs?
*** To be considered you must apply on-line at
Wellsfargo.com/careers and complete the assessment.
*** A Phone Banker spends nearly 100% of his/her time on the phone
answering questions for Wells Fargo customers. An excellent Phone
Banker will be able to handle 100-120 calls per day while
maintaining a high level of customer satisfaction. The working
environment is fun and relaxed with a casual dress code but is also
demanding and structured, and involves overcoming customers banking
concerns which can include some escalated issues.
*** Phone Bankers are expected to sell products and services and
achieve aggressive sales goals which are measured daily. Our best
Phone Bankers thrive on customer interaction and never miss an
opportunity to enhance the customers relationship with Wells Fargo
by marketing new products and services. They always handle each
customer with a friendly, courteous touch while following strict
procedures for handling various types of inquiries.
*** We provide our Phone Bankers with continuous coaching and
development which not only enhances their ability to provide
exemplary service and product solutions to our customers, but also
enhances the Phone Bankers career growth. Our successful bankers
demonstrate self motivation, a positive attitude, have the ability
to work well on a team and have a solid work history. They also
demonstrate strong listening, written and verbal communication
skills. They are receptive to coaching and feedback, have the
desire to meet/exceed goals and solve problems while working in a
fast paced environment. Our Phone Bankers play a critical role in
our customers lives; therefore, predictable and reliable attendance
is an essential function of the position.
11.50 hourly rate is the minimum. Potential to earn sales incentive
based on performance.
Minimum 6 months customer service and sales experience
Demonstrates basic knowledge of PC skills including the ability to
navigate computer applications in a Windows environment and have the
proven ability to utilize multiple search engines.
*** Must be flexible for evening/night and weekend schedules.
Currently hiring for Full-Time. Must be available for paid six week
training starting 11/23/09 or 12/7/09.
Please submit your cover letter and resume by using the APPLY FOR
THIS JOB! link provided below.
Thank You |
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